Santander Investment Hub review – Which?

6 Min Read


What does Santander Investment Hub offer?

The investment arm of high street bank Santander offers general investment accounts, stocks and shares Isas, Sipps, and junior Isas.

You can invest for a minimum of £100 as a lump sum or £20 monthly payments.

Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an investment platform before committing to any financial products.

Does Santander Investment Hub offer the best stocks and shares Isa?

Santander Investment Hub

Santander Investment Hub received below-average scores from its customers (59%) and from us for its relatively pricey fees (47%) and limited choice of assets (4%).

Visit Santander’s website

Annual fees

  • Cost for £5,000 portfolio£17.50
  • Cost for £25,000 portfolio£87.50
  • Cost for £50,000 portfolio£175
  • Cost for £250,000 portfolio£575

What assets does Santander Investment Hub offer?

How much does Santander Investment Hub cost?

Annual platform charge: 

  • 0.35% of the value of your investments on first £50,000
  • 0.2% of the value of your investments on £50,000 to £500,000
  • 0.1% of the value of your investments on more than £500,000

Trading charges: 

Find out how these fees compare to other stocks and shares Isas.

‘Not rated highly by customers’

Megan Thomas, Which? investments writer, says:

Megan Thomas

Customers of Santander Investment Hub can only invest in UK funds, so you’d need to use another platform if you wanted to invest in shares, trusts or exchange-traded funds.

Santander Investment Hub is on the cheaper side for investments worth less than £25,000.

But its charges fell somewhere in the middle of the competition for larger portfolios. That translates to paying hundreds of pounds more than the cheapest options.

Investors were unimpressed with Santander Investment Hub and it was the lowest scoring in our customer survey. It picked up two-star ratings for its information on investments and value for money.

What do customers say about Santander Investment Hub?

Santander Investment Hub customers scored it 59%, the lowest score of any platform in our survey.

Comments from Santander Investment Hub customers that took part in our survey include:

  • ‘Website is one of the clunkiest I’ve encountered. Navigation is a real challenge; information is obtuse.’
  • ‘Asked simple question and didn’t get adequate answer. Expensive, poor website, cancelled an investment at short notice.’
  • ‘Easy to use. Able to sell investments easily if necessary. Hub fees taken by direct debit so don’t have to remember that, other charges absorbed into investments but fully detailed.’

Santander Investment Hub customer scores in more detail

Santander Investment Hub results based on sample size of 47. These results are based on an online survey of 3,053 adults – members of the Which? Connect panel and members of the public – who gave 4,146 experiences, conducted in January 2026. The customer score is based on satisfaction with the brand and likelihood to recommend. ‘-’ means not enough responses to include a star rating.

Is Santander Investment Hub safe?

Santander Investment Hub is regulated by the Financial Conduct Authority and covered by the Financial Services Compensation Scheme (FSCS).

If Santander Investment Hub went bust and its other arrangements to protect your money failed, the FSCS will cover up to £85,000 of investments per person, per platform. You can claim for free online at www.fscs.org.uk: there’s no reason to use a claims management company.

How we rate stocks and shares Isas



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