SMS Speedway, a Carlisle-based mobile communications firm specialising in working with the property industry for over 20 years, says has envisaged AI to revolutionise estate agency operations.

The firm says it has developed advanced chatbot software exclusively for estate agents, founded on open-source AI models such as ChatGPT.

Bradley Kieser, chief executive of SMS Speedway, said: “These are challenging times for estate agents. Market conditions are difficult and they need to make the most of the people they employ. 

“We can help them do that. AI can save agents a huge amount of time and enhance their interactions with buyers and vendors.”

The software is said to handle queries, provide precise information to buyers and sellers, schedule viewings and negotiator appointments, and chase paperwork with solicitors.

It is said to offer virtual property tours and use data feedback post-viewings to identify market trends and pricing patterns.

The AI technology even processes residential lettings, tolerating an influx of inquiries, screening potential tenants, and arranging viewings.

SMS Speedway is now offering trials to cautious clients.

To find out more, call SMS Speedway on 01228 217222.

Mr Kieser added: “People looking to buy have jobs and other commitments. Often, the best time for them to contact you is when you’re not in the office. 

“But you can’t afford to let potential buyers walk out of the door. You need to engage with them and that’s where AI really helps.”